Privacy Policy

Innovation Homes (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website or request our basement development and kitchen cabinet services, how we use it, and the choices you have.

1. Information We Collect

• Information you give us: your name, phone number, email address, property address and project details when you submit an estimate request, contact form or call us.
• Information collected automatically: your IP address, browser type, device information, pages viewed and how you reached our website, collected through cookies and similar technologies.

2. How We Use Your Information

• To respond to your enquiries and prepare estimates and quotes.
• To schedule consultations, site visits and project work.
• To communicate with you about your project.
• To improve our website and measure the effectiveness of our advertising.
• To comply with legal obligations.

3. Cookies, Analytics and Advertising

Our website uses cookies and the Google tag (Google Ads) to understand how visitors use the site and to measure and improve our advertising. Google may use these cookies to show you relevant ads on other websites. You can learn how Google uses this information at policies.google.com/technologies/partner-sites, and you can manage ad personalisation at adssettings.google.com. You can also block or delete cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run our business (such as website hosting, email and advertising providers), with trusted trades or suppliers where needed to complete your project, or where required by law.

5. Data Retention and Security

We keep your personal information only as long as needed for the purposes described above or as required by law, and we use reasonable safeguards to protect it against loss, theft and unauthorised access.

6. Your Rights

Under Canadian privacy law (PIPEDA) you may request access to, or correction of, the personal information we hold about you, and you may withdraw your consent to marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.

8. Contact Us

If you have questions about this Privacy Policy or your personal information, please reach us through our Contact page.